PRIVACY POLICY

At Menol, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us in any way. By using our website, you agree to thecollection and use of your information in accordance with this policy.

1. Who We Are
Menol is a menswear fashion brand that combines timeless style and elegance with efficiency. We are committed to providing you with high-quality, stylish products while respecting your privacy.

2. Information We Collect
We collect several types of personal information in order to provide and improve our services, as well as to communicate with you. The types of personal data we may collect include:
· Personal Identification Information: Name, email address, postal address, phone number, payment details.
· Technical Data: IP address, browser type and version, device information, location data, and browsing activities on our website.
· Transaction Data: Details of products purchased, payment history, shipping information, etc.
We collect personal data when you:
· Make a purchase on our website.
· Subscribe to our newsletter or marketing communications.
· Contact our customer service team.
· Interact with our website, social media pages, or other online platforms.

3. How We Use Your Information
We use the information we collect for the following purposes:
· To Process Orders: To complete and manage your purchases, including payment processing, shipping, and order tracking.
· To Improve Your Experience: To personalise and improve your shopping experience by analysing your preferences and browsing habits.
· To Communicate with You: To send you order updates, promotions, newsletters, or customer support messages based on your communication preferences.
· To Comply with Legal Obligations: To comply with applicable laws, resolve disputes, and enforce our agreements.·
To Prevent Fraud: To protect against fraud and illegal activities.

4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in running our business, including:
· Payment Processors: To process payments securely (e.g., PayPal, Stripe).
· Shipping Providers: To deliver products to you (e.g., Royal Mail, DHL).
· Marketing and Analytics: To analyse website usage, send marketing communications, and improve our services (e.g., Google Analytics, Mailchimp).
· Legal Compliance: In certain circumstances, we may disclose your personal information to comply with legal obligations, enforce our policies, or protect our rights.
These third-party providers are required to keep your information confidential and only use it for the services they provide to us.

5. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. This includes the use of secure sockets layer (SSL) encryption for sensitive data transmission.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights
Under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018, you have certain rights regarding your personal data:
· Right to Access: You have the right to request a copy of the personal data we hold about you.
· Right to Rectification: You can request corrections to any inaccuracies in the personal data we hold.
· Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions.
· Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data.
· Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.
· Right to Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to another service provider. If you wish to exercise any of these rights, please contact us at: admin@menswearoflondon.com

7. Cookies
Our website uses cookies to enhance user experience, analyse website traffic, and personalise content. Cookies are small text files that are stored on your device when you visit our website.
You can control the use of cookies through your browser settings. However, please note that blocking or deleting cookies may affect your ability to use some features of our website. For more details, please refer to our Cookie Policy

8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal,accounting, or reporting requirements.
Once the data is no longer needed, we will securely erase or anonymise it.

9. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy
Menol reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights, please contact us at:
Email: admin@menswearoflondon.com
Address: 17 Hanover Square, Mayfair, W1S 1BN